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How We Protect Your Privacy

When you open an account with rajabola99 login, your personal information—from your first deposit via DANA, OVO, GoPay or QRIS through to your withdrawal verification—is handled with clear…

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rajabola99 login How We Protect Your Privacy
REACH OUR TEAM

Get Help With Your Privacy Questions

Team online

Live Chat

Available 24/7 in English and Indonesian. Open your account dashboard, scroll to the bottom of the page, and click the chat icon. Average response under 2 minutes.

Email Support

Send privacy or data requests to [email protected]. We respond within 48 business hours. Include your account username and the specific information you're asking about.

Account Settings

View or update your personal information directly in Settings > Profile. Changes take effect immediately. You can also request a data export from Settings > Privacy.

DATA SECURITY

How We Keep Your Account Safe

Encryption & Storage

All personal data is encrypted during transfer and stored in secure data centres. Your payment information—DANA wallet ID, OVO phone number, GoPay account, or QRIS identifier—is never displayed in full on your account page.

Login Verification

Your password is hashed before storage. When you log in from a new device, we send a confirmation code to your registered email or phone. This two-step check happens once per device.

Withdrawal Checks

Before any payout is processed to your DANA, OVO, GoPay or QRIS account, we verify your identity and match the destination account holder name to your registration. This prevents unauthorised transfers.

Session & Cookies

We use session cookies to keep you logged in while you play. These expire after 30 minutes of inactivity. Your browser cookies store your language preference and gameplay history, not your payment details.

Data Retention

We keep your account data for as long as your account is active plus 3 years after closure for regulatory purposes. Withdrawal transaction records are retained for 7 years. You can request deletion where local law permits.

Privacy Changes

If we update this policy, we notify you by email at least 30 days in advance. Material changes require your acceptance before they take effect. You can review all policy versions in your account under Legal > Policy History.

Privacy Questions Answered

We collect your full name, date of birth, email address, phone number, residential address, and banking details. We also record your IP address and device type when you log in. This information is used to verify your identity and prevent fraud on your account.

Your account profile and gameplay history are retained for 3 years after closure for legal compliance. Transaction records, including DANA, OVO, GoPay and QRIS withdrawals, are kept for 7 years. You can request earlier deletion where local law permits.

We share data only with payment processors like DANA, OVO, GoPay and QRIS to process your deposits and withdrawals. We may disclose information to law enforcement if required by law. We never sell your data to third parties for marketing or other purposes.

Yes. Go to Settings > Privacy > Request Data Export in your account. We compile your data within 5 business days and send it as a downloadable file. The export includes your profile, transaction history, and device login records.

Open your account and go to Settings > Profile. You can update your email, phone number, and address immediately. If you need to change your name or date of birth, contact support; we may ask for identity verification documents.

Change your password immediately and contact live chat or email [email protected]. We'll review your login history, check for unauthorised transactions, and help secure your account. We can temporarily lock it while we investigate.

We verify that the DANA, OVO, GoPay or QRIS account holder's name matches your registration to prevent theft and fraud. This protects both you and the payment provider. We store this securely and use it only for processing and verifying your withdrawal requests.